Most businesses know what an MSP is: a Managed Services Provider.  MSPs typically provide a whole variety of network and computer services that are based on the ability to remotely monitor and manage many different components on a business network, including servers, workstations, firewalls, access points, switches and printers.    There are dozens of different offerings and components available on  variety of levels, including managed antivirus, patch management, security monitoring, system health alerts, spam and virus filtering, managed backups...the list goes on and on.   

Over the past 10 years, many IT support companies have made the transition over to becoming an MSP, because the old business support model of break/fix just wasn't working.  It wasn't helping to prevent major issues from happening or keeping systems up and running at maximum efficiency.   With break/fix, you don't call your IT support company unless something is broken, which means that you are experiencing some kind of downtime or loss of productivity (or outright emergency), so it is costing you money.  Then, when you call your computer support team, it is always a surprise call, so they are caught off guard and suddenly have to scramble to fix something that is broken, usually without any idea of what lead up to the failure.  With no monitoring and no proactive maintenance, every one gets blindsided - every single time.  It's often an emergency situation and it is stressful for everyone involved - and it always seems to happen at the most inconvenient times.

Does this sound like what you have been experiencing, or maybe have you found that your current MSP isn't delivering on the response times and results that they promised you..?

Then maybe it is time for a change.

PJ Networks is a Managed Security Services Provider - an MSSP - which means that security is considered and built right into all of our management and support offerings.   We do not make any recommendations or offer a proposal without taking security into full consideration, from internal network vulnerabilities to outside influences, from HIPAA and PCI compliance to Emergency Disaster Recovery, our data protection is baked right into every solution that we offer - not bolted onto the side or tacked on as an afterthought.

So, whether you are looking for a more responsive IT support company (our clients can directly reach their primary engineers 24/7), an improved overall security posture for your business, or would just like to work with a team of friendly and experienced engineers who will not only support your business technology infrastructure, but also provide recommendations and help you to create a technology roadmap, PJ Networks is the right choice for your needs.