With so many technology solution providers to choose from 

what makes PJ Networks stand out?

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Our Commitment To Excellence

1.) Customer Service and Availability

How long are you willing to wait to reach a support engineer?

When you place a call to PJ Networks for business technology support, you can always expect to reach someone directly or have your call returned within 15 minutes, consistently, and if the issue you have is urgent, then someone will begin working on it immediately. We have built our reputation on that principle.

2.) No Surprise Charges or Invoices

Have you ever been blindsided by a bill from your current IT support company?

No one wants to receive a bill that they weren't expecting; we understand that.  When we provide support for you or respond to an alert, you are told in advance if there will be charges associated with that work.  In many cases, the labor is covered by the support plan that we have in place with a client, but if not, then we will let you know before we start providing support that we will be charging you for.

3.) A Primary Support Engineer Is Assigned To Each Client

Are you tired of getting the "engineer of the day" for on site support?

When you sign up for any of our support plans, we assign a Network Systems Engineer to be the primary contact for your account.  That engineer will become familiar with your network, your systems, your staff, and the way your business operates.  That allows them to be able to quickly identify any resolve problems that may arise, provide insight and recommendations to you, and develop a long-term relationship with your company.

If your issue requires immediate attention, then someone will be working on it within a few minutes of your call.   Guaranteed.